الرئيسية » Cluster Reservations Manager

Cluster Reservations Manager at Accor

المنصب Cluster Reservations Manager
نُشر في 22 Feb 2026
انتهت الصلاحية 24 Mar 2026
الشركة Accor
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Accor لمنصب Cluster Reservations Manager. If the Cluster Reservations Manager الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Accor لمنصب Cluster Reservations Manager أدناه تتوافق مع مؤهلاتك.

Raffles & Fairmont the Red Sea, المنصبed in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated التالي to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, المنصبed on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

الشركة Description

Raffles & Fairmont the Red Sea, المنصبed in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated التالي to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, المنصبed on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

THE المنصب

The incumbent in this المنصب is responsible for following up to materialize the budgeted revenues of all segments. The المنصب focuses on hotel's national and international accounts in terms of individual bookings.

Key Roles & Responsibilities
  • Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business
  • Conduct training to existing and new agents in the team to maintain and improve reservation selling skills
  • Handle and resolve Guest issues in a positive manner so as to protect الشركة revenue and result in Guest satisfaction
  • Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings
  • Track calls using standard call conversion sheets and report results daily, weekly and monthly
  • Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level
  • Run reports as required by Hotel and الشركة standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required
  • Maintain administration procedures, as per الشركة and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)
  • Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these
  • Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed
Personal Attributes
  • Creativity, Stress Management, Self-Development, Listening and Oral Skills
  • Ability to handle multiple tasks
  • Ability to delegate and organize work flow
  • Ability to meet deadlines consistently
  • Leadership skills
  • Managing, training and instructing skills
Qualifications
  • Degree/Diploma in Training and Development or Hotel Management
  • Working knowledge of Opera, Microsoft Office.
Experience
  • Minimum 3 years experience in Hotel or Resort.
  • Luxury hotel or resort background preferred
  • Understands the local culture and have worked in the region.
Additional Information
  • Understanding of Ultra-Luxury guest expectations and brand alignment.
  • Experience in project coordination, scheduling, and document control during pre-Opening stages.
  • Experience in pre-Opening is a must.
  • A proactive, anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with Luxury standards.

Cluster Fairmont The
• RAFFLES THE RED SEA, Umluj, المملكة العربية السعودية


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معلومات الوظيفة:

  • الشركة: Accor
  • المنصب: Cluster Reservations Manager
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Cluster Reservations Manager at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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