Executive Housekeeper at Hilton Worldwide, Inc.

Job Description:

Latest job information from Hilton Worldwide, Inc. for the position of Executive Housekeeper. If the Executive Housekeeper vacancy in Riyadh matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hilton Worldwide, Inc. for the position of Executive Housekeeper below matches your qualifications.

Job Description - Executive Housekeeper (HOT0C24Q)

Executive Housekeeper

HOT0C24Q

Conrad Riyadh Laysen Valley Building No 2328 Al Urubah Road 8224 Umm Al Hamam Al Gharbi Dist. Riyadh 12329

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent guest and member experience while evaluating guest satisfaction and setting departmental targets and objectives.

As an Executive Housekeeper, you are responsible for overseeing all housekeeping/laundry operations to deliver an excellent guest and member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set departmental targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee housekeeping operations
• Oversee laundry operations
• Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance with standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the housekeeping/laundry team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the housekeeping/laundry team
• Competent in property management systems
• Assist other departments wherever necessary

An Executive Housekeeper serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and profit and loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Info:

• Company: Hilton Worldwide, Inc.
• Position: Executive Housekeeper
• Work Location: Riyadh
• Country: SA

How to Submit an Application:

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