الرئيسية » Customer Success Manager

Customer Success Manager at Bizzdesign

المنصب Customer Success Manager
نُشر في 27 Feb 2026
انتهت الصلاحية 29 Mar 2026
الشركة Bizzdesign
الموقع Riyadh | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Bizzdesign لمنصب Customer Success Manager. If the Customer Success Manager الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Bizzdesign لمنصب Customer Success Manager أدناه تتوافق مع مؤهلاتك.

Bizzdesign is looking for an exceptional candidate who can bring a deep understanding of Enterprise Architecture and thrive in a customer-facing role.

  • Live in المملكة العربية السعودية and can commute to Riyadh (4 days per week in the office)
  • Speak fluent Arabic and English
  • Have 5-10 years of experience in similar customer-facing roles and a background in Enterprise Architecture

Application Deadline: 25 February 2026

Department: Customer Success Management

الموقع: Riyadh, SA

About the role

This role is designed to ensure enhanced long-term value across our customers in the Middle East. You will act as the primary Customer Success Manager for the region, building trusted relationships with customers and working closely with partners and internal teams.

You will drive customer engagement, adoption, renewals, and growth by focusing on value-based outcomes in Enterprise Architecture. This is a senior, independent role that combines technical credibility with commercial ownership, focused on delivering customer value and strategic impact.

What will you do
  • Own Customer Success for the Middle East region, acting as the primary point of contact for customers.
  • Drive customer retention and renewals through proactive engagement, value realization, and early churn risk identification.
  • Lead value-based customer conversations, guiding customers on outcomes, goals, and the business value of Enterprise Architecture.
  • Manage onboarding, training, workshops, and refresh sessions.
  • Advise customers on Enterprise Architecture, portfolio management best practices, and complex solution implementations.
  • Identify and support upsell and cross-sell opportunities within the existing customer base.
  • Work independently across multiple Middle East countries, collaborating closely with the Riyadh team and the Dubai-based sales.
What we are looking for
  • 5-10+ years of experience in Customer Success, Pre Sales, Consulting, or a similar customer-facing role.
  • Fluent in Arabic and English, both verbal and written, with executive-level communication.
  • Strong background or exposure to Enterprise Architecture or strategic IT/business transformation domains.
  • Bachelor's degree in IT, Business, Economics, or a related field.
  • Proven ability to operate with a commercial mindset, balancing technical credibility with renewal and growth responsibility.
  • Confident working independently in a complex, multi-الدولة, and partner-driven environment.
  • Role is based in Riyadh, المملكة العربية السعودية, and will require occasional regional travel based on business need; Saudi nationality preferred due to local employment regulations.
What we offer
  • A competitive salary complemented by an annual bonus.
  • A medical insurance plan designed to support your wellbeing and give you peace of mind.
  • 25 vacation days to recharge.
  • Hybrid working: 4 collaborative days in-office, with 1 day designed for focused work from الرئيسية.
  • House and transportation allowance.
  • Top quality IT equipment from day one, plus a personal tech budget so you can tailor or upgrade your setup to your liking.
  • Global collaboration in an international environment, working alongside talented people from all over the world.
Recruitment process
  • 1st Interview with Internal Recruiter (45 minutes)
  • 2nd Interview with the Hiring Manager (45 minutes)
  • 3rd Interview with the team (In the office, 60 minutes)
Please note
  • Please submit your application in English, as it's our الشركة's language, and you'll be using it daily once you're part of the team.
  • Please apply through our website or via the LinkedIn job post. Applications sent by email will not be reviewed.
  • We are not considering agency applications for this المنصب.
  • We may use AI-based tools to support parts of the recruitment process, such as reviewing applications or resumes. These tools support our recruitment team but do not replace human decision-making, and all final hiring decisions are made by people.
DEI Statement

Bizzdesign stands for equity and inclusion. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills.

معلومات الوظيفة:

  • الشركة: Bizzdesign
  • المنصب: Customer Success Manager
  • مكان العمل: Riyadh
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Customer Success Manager at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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