أحدث معلومات الوظائف من HALA لمنصب Operations and Support Manager. If the Operations and Support Manager الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في HALA لمنصب Operations and Support Manager أدناه تتوافق مع مؤهلاتك.
Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, المملكة العربية السعودية and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently duly licensed by the المملكة العربية السعوديةn Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market. We are seeking an experienced Operations Manager to oversee and optimize the operational processes of our financing services. The ideal candidate will ensure smooth workflows, compliance with financial regulations, and exceptional customer service, while contributing to the الشركة's growth and profitability. Key Responsibilities
Manage day-to-day financing operations, including loan origination, underwriting, disbursement, repayment tracking, and collections.
Develop and implement efficient workflows to improve processing times and customer satisfaction.
Lead, train, and mentor the operations team to ensure high performance and adherence to الشركة policies.
Monitor performance metrics and provide regular feedback to team members.
Ensure all lending and financing processes comply with regulatory and legal standards, including AML and KYC requirements.
Identify and mitigate operational risks to protect the الشركة and its stakeholders.
Collaborate with the customer service team to address client inquiries, complaints, and escalations related to lending and financing products.
Drive initiatives to improve customer satisfaction and retention.
Analyze current operational processes and identify opportunities for automation and efficiency.
Work closely with the IT and product teams to implement system enhancements and new technologies.
Prepare and present regular operational performance reports to senior management.
Analyze trends and recommend strategies to improve operational effectiveness and profitability.
Qualifications & Skills
Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred).
5+ years of experience in operations management within the lending, financing, or financial services industry.
Strong understanding of lending products, credit risk management, and regulatory compliance.
Proficiency in operational systems and lending software.
Excellent leadership, communication, and problem-solving skills.
Strong analytical mindset with attention to detail and ability to manage multiple priorities.
Key Competencies
Strategic thinking and decision-making.
Knowledge of market trends in lending and financing.
Proactive approach to operational challenges.
What We Offer You We believe you will love working at HALA!
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
We offer highly competitive compensation packages, including the potential for shares.
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the الشركة.
You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
If you think you have what it takes to join a remarkable team
معلومات الوظيفة:
الشركة: HALA
المنصب: Operations and Support Manager
مكان العمل: Riyadh
الدولة: SA
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Operations and Support Manager at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا
الصفحة الرئيسية.
الوصف: Paramedic A reputable private clinic in Riyadh is hiring a qualified Paramedic to provide emergency and patient care support in a professional clinical environment. Open to all nationalities. Key Resp...
الوصف: About the الشركة Armada is a full-stack edge infrastructure الشركة delivering compute, connectivity, and sovereign AI/ML to some of the world's most remote places. Named one of Fast الشركة's Most I...
الوصف: Overview Müller's Solutions is actively seeking a talented SAP FICO/FM and FSCM Consultant, who is fluent in Arabic, to join our growing team. This role is specifically designed for professionals who...
الوصف: Join our dynamic team as a Contract, Bid, and Proposal Management Senior Professional and drive excellence in our tendering processes. Be at the forefront of analyzing and crafting winning proposals w...
الوصف: Overview On behalf of our client, we are looking for Head of Math Department to join their الشركة.Job summary: The Head of Math Department is responsible within guidelines laid down by the school, fo...