Recreation Receptionist at Hyatt Hotels Corporation

Job Description:

Latest job information from Hyatt Hotels Corporation for the position of Recreation Receptionist. If the Recreation Receptionist vacancy in Saudi Arabia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Hyatt Hotels Corporation for the position of Recreation Receptionist below matches your qualifications.

Close Inclusive Collection Job Postings Notification

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

The Recreation Receptionist at Miraval The Red Sea serves as the welcoming face of the Serenity Center and Body Mindfulness Center, guiding guests through their well-being journeys with warmth, professionalism, and mindfulness. This role ensures smooth coordination of wellness, fitness, and recreational experiences by managing bookings, supporting instructors, handling transactions, and maintaining an organized, guest-focused environment.

Aligned with Miraval’s philosophy of mindfulness, balance, and transformation, the Recreation Receptionist contributes to exceptional guest service, operational excellence, and revenue generation while upholding the values of safety, cultural respect, and team collaboration.

Key Responsibilities

Guest Reception & Support

• Greet guests with presence and care, offering clear information about available wellness, fitness, and recreational experiences.
• Manage bookings for classes, workshops, private sessions, and other wellness offerings, ensuring accuracy and efficiency.
• Provide a smooth, welcoming check-in and check-out process, answering inquiries with mindfulness and professionalism.
• Help guests align their wellness intentions—such as relaxation, fitness focus, or emotional renewal—with suitable services and experiences.

Operational Support & Flexibility

• Maintain cleanliness, organization, and ambiance of reception areas in both centers.
• Coordinate with the Reservations and Wellness Operations teams to ensure balanced scheduling and seamless guest flow.
• Support activity setup, room readiness, and guest logistics in collaboration with instructors and wellness practitioners.
• Adapt to peak periods, special events, and operational needs with a flexible, guest-focused mindset.

Guest Engagement & Experience Enhancement

• Foster personalized guest relationships with warmth, mindfulness, and attention to detail.
• Create a calm and inviting environment that encourages self-connection and exploration.
• Collect guest feedback and share it with relevant departments to support ongoing service improvement.
• Guide guests toward meaningful experiences that support their personal goals and intentions.

Safety, Cultural Sensitivity & Environment

• Ensure all operations follow health, safety, and emergency protocols.
• Maintain awareness of cultural sensitivities and support an inclusive, respectful, and multicultural space.
• Contribute to a peaceful and orderly environment that reflects Miraval’s wellness philosophy.

Cashiering, Reporting & Inventory Assistance

• Handle guest transactions including cash, card, and POS payments with accuracy and professionalism.
• Complete end-of-day reports, handovers, and daily financial summaries as per resort procedures.
• Assist with inventory checks and stock management of wellness and retail items at the reception area.
• Monitor and record retail sales, updating systems and communicating stock needs as required.

Upselling, Retail & Revenue Contribution

• Actively promote spa and wellness services, personal sessions, and workshops aligned with guest interests.
• Upsell retail products used in treatments or classes, offering personalized recommendations.
• Contribute to overall revenue and service quality goals by delivering informative and thoughtful suggestions.
• Support positive guest satisfaction and review scores through consistent service excellence.
• Work closely with the scheduling, spa, and wellness teams to ensure smooth daily operations.
• Communicate changes, updates, and guest needs across departments in real-time.
• Contribute to a team environment of trust, mindfulness, and continuous improvement.

Qualifications

• Minimum 1 year of experience in a receptionist, guest service, or front-of-house role in a wellness, spa, or luxury hospitality setting.
• Experience handling POS systems, cash, card payments, and basic reporting procedures.
• Familiarity with fitness, wellness, or recreational programming.
• Proficiency in English (Arabic is a plus).
• Previous experience in upselling services or retail within a guest-focused environment is preferred.

Skills & Abilities

• Warm and professional guest communication, both verbal and written.
• Strong multitasking and time management in a fast-paced environment.
• High attention to detail in handling bookings, payments, and reporting.
• Ability to work collaboratively across wellness, spa, and operations teams.
• Comfortable working in a multicultural setting with sensitivity and care.
• Proficient with digital tools for scheduling, payments, guest management, and communication.
• Embodies Miraval’s values of presence, authenticity, mindfulness, and hospitality.

Miraval Austin Resort and Spa | Austin , TX , US

Miraval Berkshires Resort and Spa | Lenox , MA , US

Our family is always growing. Want to be in the know?

Job Info:

• Company: Hyatt Hotels Corporation
• Position: Recreation Receptionist
• Work Location: Saudi Arabia
• Country: SA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Recreation Receptionist at the office Saudi Arabia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.