MHLS Advisor, MnS S , MHLS at Amazon

الوصف الوظيفي:

أحدث معلومات الوظائف من Amazon لمنصب MHLS Advisor, MnS S , MHLS. If the MHLS Advisor, MnS S , MHLS الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Amazon لمنصب MHLS Advisor, MnS S , MHLS أدناه تتوافق مع مؤهلاتك.

It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history.

Overview

Join the HR Contact Center team as a seasonal associate, which supports Amazon globally including India, APAC, EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Arabic and English to join us. Reporting to a Team Manager remotely, the team acts as الأول point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee's life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests.

Key job responsibilities

• Handle and resolve HR queries in Arabic and English by referring to documentation such as frequently asked questions and standard operating procedures and escalating where these cannot be resolved.
• Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
• Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved.
• Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon.
• Actively seeks employee feedback to improve levels of service.
• Being able to work on rotational shifts in both weekends and weekdays, including holidays.

Basic Qualifications

• Speak, write, and read fluently in Arabic
• Experience with Microsoft Office including Outlook, Word, and Excel

Preferred Qualifications

• Relevant work experience in administration, customer service/ call center or HR environment.
• Very good proficiency in additional European languages
• Ability to work in international teams where team members are in different الموقعs and belong to different cultures
• Ability to work with confidential information
• Flexibility to work in a fast-paced environment
• Good interpersonal, communication, time management, and problem-solving skills.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the الدولة/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

معلومات الوظيفة:

• الشركة: Amazon
• المنصب: MHLS Advisor, MnS S , MHLS
• مكان العمل: Riyadh
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة MHLS Advisor, MnS S , MHLS at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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