Lobby Lounge Manager at SupportFinity

الوصف الوظيفي:

أحدث معلومات الوظائف من SupportFinity لمنصب Lobby Lounge Manager. If the Lobby Lounge Manager الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في SupportFinity لمنصب Lobby Lounge Manager أدناه تتوافق مع مؤهلاتك.

Overview

الشركة Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities."

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and المملكة العربية السعوديةn Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

To lead and oversee the daily operations of the Lobby Lounge, ensuring the highest level of personalized service, product excellence, and brand representation. The role focuses on creating exceptional guest experiences, driving revenue through strategic initiatives.

Key Roles & Responsibilities

Operational Excellence

• Oversee and coordinate all Lobby Lounge operations to ensure smooth, efficient, and refined service delivery.
• Ensure ambience, presentation, and service consistently reflect the brand's luxury standards.
• Conduct regular inspections of service areas to ensure hygiene, cleanliness, and setup excellence.
• Implement and monitor SOPs in line with corporate and local F&B standards.

Guest Experience

• Lead by example in providing gracious, attentive, and intuitive service.
• Handle guest feedback promptly, ensuring effective service recovery and reinforcing guest loyalty.
• Maintain and update a database of guest preferences to support personalized experiences and repeat visits.

Team Leadership & Development

• Demonstrate superior product knowledge across all menu items, including afternoon tea, beverages, and seasonal offerings.
• Recruit, train, and develop a high-performing team that embodies the hotel's service philosophy.
• Conduct daily briefings, performance evaluations, and ongoing training focused on guest engagement, product knowledge, and upselling.
• Foster creativity and initiative among team members to enhance guest experiences.
• Ensure professional grooming and behavior in line with brand standards.

Financial Performance

• Manage outlet financial performance through cost control, inventory management, and revenue optimization.
• Collaborate with F&B Management and Finance to review budgets, forecasts, and profit margins.
• Monitor sales trends, identify opportunities, and implement strategies to maximize profitability.

Collaboration & Compliance

• Liaise effectively with Kitchen, Engineering, Housekeeping, and Stewarding teams to ensure seamless operations.
• Ensure full compliance with HACCP, Municipality, and hotel sustainability, health, and safety standards.
• Oversee daily opening and closing procedures, cash handling, and reporting accuracy.

Personal Attributes

• Strong sense of ownership and attention to detail, reflecting a five-star service culture.
• Exceptional communication and interpersonal skills.
• Sophisticated presentation and grooming reflective of a luxury environment.
• Strong leadership and people management abilities.
• Creative mindset with a passion for hospitality and guest engagement.
• Culturally aware and capable of managing a diverse, multicultural team.
• Excellent problem-solving and decision-making skills.

Qualifications

• Advanced knowledge of luxury service standards (e.g., LQA) preferred.
• Degree or Diploma in Hospitality Management or equivalent.
• Fluent in English; additional languages are an asset.
• Minimum 3-5 years of F&B management experience in a luxury hotel or upscale restaurant environment.
• Proven success in managing high-volume operations with a focus on afternoon tea, lounge, or all-day dining concepts.
• Demonstrated track record in guest satisfaction and team development.

Job code: EX-EF3592D0

نوع الوظيفة: Full-time

الموقع: Riyadh Region

About the الشركة: Sofitel

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the الشركة. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.

معلومات الوظيفة:

• الشركة: SupportFinity
• المنصب: Lobby Lounge Manager
• مكان العمل: Riyadh
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Lobby Lounge Manager at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

  Onsite Riyadh Security Engineer – IPS/Fortinet/F5 Expert at flint-international

نُشر في: 1 hour ago

الوصف: A leading IT services firm is seeking experienced Security Engineers to work onsite in Riyadh. Candidates must have extensive experience with IPS, Fortinet, and F5 technologies. Immediate joiners are...

الشركة: flint-international | الموقع: Riyadh

---

  Aviation Guest Experience Specialist at The Helicopter الشركة

نُشر في: 1 hour ago

الوصف: The Helicopter الشركة is looking for a customer service representative in the Riyadh Region. The role involves welcoming passengers, assisting with check-in, and ensuring a smooth boarding process. C...

الشركة: The Helicopter الشركة | الموقع: Riyadh

---

  Consultant Pediatric Anesthesiologist - Alالموقع Assist Middle East - المملكة العربية السعودية at Alالموقع Assist Middle East

نُشر في: 1 hour ago

الوصف: Consultant Pediatric AnesthesiologistAlالموقع Assist Middle East – المملكة العربية السعوديةالمنصب Overview: Consultant Pediatric Anesthesiologist job in المملكة العربية السعودية with Alالموقع Assist Middle East, focuse...

الشركة: Alالموقع Assist Middle East | الموقع: Riyadh

---

  Senior Systems Engineer, Mid Market, KSA at Nutanix

نُشر في: 1 hour ago

الوصف: Are you an experienced Systems Engineer with a strong background in data center and cloud solutions, excellent presales skills, and a passion for customer engagement? If so, you will thrive in our col...

الشركة: Nutanix | الموقع: Riyadh

---

  Smart City Design Lead – Data‑Driven Urban Innovation at Buro Happold Limited

نُشر في: 1 hour ago

الوصف: Buro Happold Limited is seeking a Smart City Design Expert in Riyadh to lead the planning and design of integrated, data-driven urban environments.The successful candidate will have a strong backgroun...

الشركة: Buro Happold Limited | الموقع: Riyadh

---