Customer Service Manager at Alcon MX

الوصف الوظيفي:

أحدث معلومات الوظائف من Alcon MX لمنصب Customer Service Manager. If the Customer Service Manager الشاغرة في Jeddah تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Alcon MX لمنصب Customer Service Manager أدناه تتوافق مع مؤهلاتك.

Customer Service ManagerApplyremote type: Not applicableالموقعs: Jeddah, المملكة العربية السعوديةtime type: Full timeنُشر في on: نُشر في Todaytime left to apply: End Date: July 31, 2026 (30+ days left to apply)job requisition id: R-2Alcon is a global leader in eye care, dedicated to improving quality of life through innovative vision solutions. The Manager, Customer Operations الدولة plays a key role in delivering an exceptional customer experience by leading local Customer Operations teams and supporting Alcon's transformation toward intelligent, customer centric service centers aligned with the GEM Supply Chain strategy. Please note that for this role Saudi Nationality and English CV is required Typical Day in This Role You will lead and coach Customer Operations teams across Surgical and Vision Care, oversee end to end processes (pre order, order/delivery, returns), collaborate closely with regional and local stakeholders, monitor service performance and KPIs, and drive continuous improvement, automation, and compliance initiatives to ensure high service levels and operational efficiency. You will work and identify distributors, manage customer satisfaction and follow. What You'll Bring to Alcon University degree or equivalent business experience 3-5 years of proven leadership experience, ideally in Customer Operations, OTI, or Supply Chain Strong people management skills within a matrix organization Experience driving change, process improvement, and cross functional projects Fluency in English and local language(s) Strong SAP (OTI modules) and financial cost analysis skills How You Can Thrive at Alcon At Alcon, you thrive by putting customers الأول, challenging the status quo, and leading with purpose. You'll succeed by building strong relationships, fostering an engaging team culture, driving innovation and automation, and delivering results while maintaining the highest standards of quality, compliance, and collaboration across functions.

معلومات الوظيفة:

• الشركة: Alcon MX
• المنصب: Customer Service Manager
• مكان العمل: Jeddah
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Customer Service Manager at the office Jeddah أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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