Customer Delivery Director at novel non-metallic solutions

المنصب Customer Delivery Director
نُشر في 21 Jul 2026
انتهت الصلاحية 20 Aug 2026
الشركة novel non-metallic solutions
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من novel non-metallic solutions لمنصب Customer Delivery Director. If the Customer Delivery Director الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في novel non-metallic solutions لمنصب Customer Delivery Director أدناه تتوافق مع مؤهلاتك.

Job Overview

As the Customer Delivery Director at Novel Non-Metallic Solutions, you will lead the execution and implementation of Non Metallic solutions from receipt of order through manufacturing, shipping / logistics, installation, commissioning, and close out. You will be responsible for ensuring safe, high quality, and efficient field execution while managing field service resources, project schedules, customer expectations, and contract deliverables.

You will manage the execution of customer projects by coordinating with Engineering, Manufacturing, Supply Chain, Project Management, and the Sales team to ensure full ownership of the OTR (Order to Remittance) phase. Add projects are delivered safely, on time, within scope, and in accordance with contractual requirements and الشركة standards.

Key Responsibilities
  • Leading the execution and implementation of Non Metallic solutions across customer projects from order receipt through commissioning and final handover.
  • Managing field service teams and third party contractors to ensure safe, efficient, and high quality execution of installation, testing, commissioning, maintenance, and field support activities.
  • Planning and coordinating field resources, equipment, materials, and logistics to meet project schedules and customer commitments.
  • Ensuring all field activities are executed in accordance with الشركة HSE policies, quality standards, customer specifications, and applicable industry codes.
  • Coordinating closely with Engineering, Manufacturing, Supply Chain, and Project Management teams to ensure project readiness and successful execution.
  • Managing execution risks, resolving technical and operational issues, and implementing corrective actions to minimize project delays and disruptions.
  • Monitoring project progress against schedule, budget, and contractual milestones while providing regular performance updates to internal and customer stakeholders.
  • Ensuring quality plans, inspection requirements, commissioning procedures, and project documentation are completed in accordance with الشركة processes.
  • Managing customer interfaces during execution, responding to operational issues, and ensuring a high level of customer satisfaction throughout project delivery.
  • Ensuring field teams understand project scope, contractual obligations, and technical requirements to achieve successful project outcomes.
  • Driving continuous improvement in field operations, service delivery processes, execution efficiency, and safety performance.
  • Developing the capability of field service personnel through coaching, competency development, and training programs.
Skills & Knowledge
  • Demonstrated experience managing field service teams, subcontractors, and site based project execution.
  • Strong understanding of HSE, quality management systems, and project execution best practices.
  • Excellent leadership, communication, planning, and organizational skills in a customer facing environment.
  • Ability to manage multiple projects simultaneously while maintaining schedule, quality, and safety performance.
  • Experience working within cross functional and matrix organizations to deliver complex technical projects is a strong advantage.
  • Ability to build trusted relationships with customers - including identifying opportunities to upsell Novel products and services - and with internal stakeholders, while effectively managing execution priorities.
Required Qualifications
  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, or another relevant engineering discipline; pipeline infrastructure experience is mandatory.
  • Minimum of 5 years' experience leading field execution, installation, commissioning, or service delivery within energy, industrial, pipeline, infrastructure, or EPC type environments.

معلومات الوظيفة:

  • الشركة: novel non-metallic solutions
  • المنصب: Customer Delivery Director
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Customer Delivery Director at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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