Executive Director - Visitor and Community Services COR409

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Qiddiya Investment Company is seeking an innovative and passionate leader to join our team as the Executive Director - Visitor and Community Services. This role is integral to creating and maintaining exceptional experiences for visitors and the surrounding community within the transformative Qiddiya entertainment destination.

The Executive Director will be responsible for developing and implementing strategies that enhance visitor satisfaction while fostering a strong sense of community engagement and support. You will work collaboratively with various departments to ensure the delivery of world-class services and programs that resonate with our diverse audience.

• Oversee all aspects of the Visitor & Community Services function within DMMO.
• Establish and manage visitor experience centers, designing the visitor journey to ensure a seamless experience.
• Inspect, collect, and analyze visitor experience metrics, identifying and implementing improvement initiatives.
• Consistently review DMO offerings to enhance visitor engagement and support.
• Maintain consistent visitor support throughout Qiddiya City and its districts, coordinating efforts with asset-level operators.
• Ensure the provision of information and services both online and in print.
• Manage the assets incentives program and develop initiatives to engage local community stakeholders.
• Foster a positive local community attitude towards tourism while protecting communities from potential negative impacts.
• Produce reports as required by the Head of DMMO.

Requirements

• Bachelors degree in Hospitality Management, Business Administration, or a related field (Masters degree preferred).
• Over 15 years of experience in visitor services, community relations, or a related area, along with significant leadership experience.
• Proven track record of designing and implementing successful visitor and community engagement strategies.
• Strong leadership and team management skills, with the ability to inspire and motivate diverse teams.
• Exceptional communication and interpersonal skills, with a focus on relationship building.
• Strong analytical skills and experience in using data to drive decision-making.
• Ability to thrive in a fast-paced environment and adapt to changing circumstances.
• Experience in community service, tourism, leisure, or entertainment industries is strongly preferred.

Information :

• Company : Qiddiya Investment Company
• Position : Executive Director - Visitor and Community Services COR409
• Location : Riyadh
• Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Executive Director - Visitor and Community Services COR409 job info - Qiddiya Investment Company Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Executive Director - Visitor and Community Services COR409 job info - Qiddiya Investment Company Riyadh in 2025-01-09 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.