Operations and Customer Service Specialist at PROVEN

الوصف الوظيفي:

أحدث معلومات الوظائف من PROVEN لمنصب Operations and Customer Service Specialist. If the Operations and Customer Service Specialist الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في PROVEN لمنصب Operations and Customer Service Specialist أدناه تتوافق مع مؤهلاتك.

المنصب Title: Air / Ocean CSP and ADP - Specialist

Type: Full-time

Proven supports equal opportunities for all candidates and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance.

Role Overview

Our client is looking for Operations and Customer Service Specialist, who will be responsible for the perfect execution of shipments in his/her area of responsibility. They will support the customer, sales and network with outstanding support and guidance whilst ensuring they undertake their shipments in line with all processes and policies to ensure a successful result.

Export Operations

• Arrange collection from the pick-up point
• Request necessary documentation to facilitate export
• Book shipments with carriers / airlines
• Coordinate with handling agents
• Manage or oversee customs clearance
• Handle and resolve any unforeseen export issues
• Invoice destination offices or customers
• Accrue all relevant costs on the job file
• Manage vendor invoices through batch flow
• Ensure vendor statements are properly maintained
• Monitor shipments through to destination
• Provide updates on delays

Import Operations

• Receive inbound pre-alerts
• Coordinate with consignees and obtain required information for import
• Manage or oversee inbound customs clearance
• Release BL, prepare documents and handover DO to customer
• Keep customers updated throughout the process
• Obtain Proof of Delivery (POD)
• Invoice origin offices or customers
• Accrue all relevant costs on the job file
• Manage vendor invoices through batch flowEnsure vendor statements are properly maintained

General Responsibilities

• Maintain accurate and complete data in the operating system AS400
• Follow SOPs / IOPs and communicate processes with agents and vendors
• Monitor and manage KPIs
• Follow up on quotes and pricing requests
• Identify potential business opportunities and share with Sales

Requirements Education / Qualification

• Bachelor's Degree in a relevant discipline

Experience

• Extensive knowledge of ocean and air import / export procedures
• Prior experience in a freight forwarding الشركة is mandatory

Skills

• Good administrative and communication skills
• Good time management and problem-solving skills
• Results-driven professional with strong attention to detail

معلومات الوظيفة:

• الشركة: PROVEN
• المنصب: Operations and Customer Service Specialist
• مكان العمل: Riyadh
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Operations and Customer Service Specialist at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

  Lead High-Rise Structural Design Manager at Michael Page

نُشر في: 1 hour ago

الوصف: A leading recruitment agency is seeking a Senior Structural Engineer to manage a team for high-rise construction projects in Riyadh. The ideal candidate will have extensive experience in structural en...

الشركة: Michael Page | الموقع: Riyadh

---

  Strategic FP&A Leader Budgets, Forecasts & Insights at Michael Page

نُشر في: 1 hour ago

الوصف: A leading recruitment agency is seeking a finance professional in Riyadh to lead annual budget preparation and financial analysis. This role involves aligning financial plans with business strategies,...

الشركة: Michael Page | الموقع: Riyadh

---

  Senior Rail Reporting & Analytics Manager at JASARA PMC

نُشر في: 1 hour ago

الوصف: A leading project management consultancy in المملكة العربية السعودية is seeking a Reporting Manager for its rail projects. The successful candidate will oversee reporting activities, ensuring accuracy and timelin...

الشركة: JASARA PMC | الموقع: Riyadh

---

  Venue Finance Manager Margin, Cost Controls & Insights at MDLBEAST

نُشر في: 1 hour ago

الوصف: A leading venue management الشركة in Riyadh is seeking an experienced Finance Assistant Manager. The ideal candidate will oversee financial operations, ensure revenue assurance, and manage inventory...

الشركة: MDLBEAST | الموقع: Riyadh

---

  Nurse at FreshStart UAE

نُشر في: 1 hour ago

الوصف: المنصب We are looking for a qualified and compassionate Staff Nurse to join our healthcare team in Riyadh. This is a full time المنصب with a monthly salary of $1,300. Responsibilities Provide qual...

الشركة: FreshStart UAE | الموقع: Riyadh

---