| المنصب | IT Support Officer |
| نُشر في | 18 Jan 2026 |
| انتهت الصلاحية | 17 Feb 2026 |
| الشركة | Power International Holding |
| الموقع | المملكة العربية السعودية | SA |
| نوع الوظيفة | Full Time |
أحدث معلومات الوظائف من Power International Holding لمنصب IT Support Officer. If the IT Support Officer الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Power International Holding لمنصب IT Support Officer أدناه تتوافق مع مؤهلاتك.
Job Summary
The IT Support Officer provides technical assistance and support to end-users within an organization, resolving IT-related issues and ensuring smooth operation of computer systems, networks, and software applications. They are responsible for responding to user inquiries, troubleshooting problems, and diagnosing issues via phone, email, or in person. Additionally, they install, configure, and maintain hardware and software components, including computers, printers, and peripherals. The IT Support Officer also documents support activities, solutions, and procedures, and provides training to end-users on IT tools and systems.
Job Roles & ResponsibilitiesAssist user in diagnosing, resolving, and documenting hardware and software problems timely and accurately.
Achieve internal SLA's for support
Perform system backups and recovery on timely basis.
Perform on-site analyze, diagnosis, and resolution of complex computer problems for a variety of end users and recommend and implement corrective hardware and software solutions, including off-site repairs
Assist with Server installations and setups as well as resolution of server end problems.
Assist with the administration of Client end Installations.
Assist in network connectivity troubleshooting and firewall maintenance
Install Complex Software for Desktop Management. This includes Asset Management, Antivirus and Spam filtering software, Desktop Maintenance.
Configure and install personal computer software packages, software upgrades, PC Support, Operating System upgrades and maintenance.
Identify and correct operational problems on employee computers systems.
Update tickets using Service Desk application based on the SLA and SOP
Additional Job Roles & Responsibilities Additional Responsibilities 3 Job KnowledgeKnowledge and ability to troubleshoot hardware and software
Knowledge of Hardware /software configuration, maintenance, procedure etc.
Knowledge of techniques use in applications Knowledge of the office procedure
Knowledge of computer applications and software processing.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job ExperienceMinimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
CompetenciesAgilityResilienceQualityLeadershipService Level Agreements L2Applications Systems Architecture L2Applications Development Standards and Procedures L2Applications Database Knowledge L2Applications Operational Knowledge L2
EducationBachelor's Degree in Computer Science or any related field #J-18808-Ljbffr
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة IT Support Officer at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
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