أحدث معلومات الوظائف من Tamara لمنصب IT Helpdesk Engineer Riyadh, المملكة العربية السعودية. If the IT Helpdesk Engineer Riyadh, المملكة العربية السعودية الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Tamara لمنصب IT Helpdesk Engineer Riyadh, المملكة العربية السعودية أدناه تتوافق مع مؤهلاتك.
Tamara is the leading fintech platform in المملكة العربية السعودية and the wider GCC region with a mission to help people make their dreams come true by building the most customer‑centric financial super‑app on earth. The الشركة serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, Noon, IKEA and Amazon, as well as small and medium businesses.
Tamara is المملكة العربية السعودية’s الأول fintech unicorn and is backed by Sanabil Investments, a wholly owned الشركة by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The الشركة operates from its headquarters in Riyadh, with additional regional and global support offices.
Your role
We’re seeking an IT Helpdesk Engineer to join our Egypt team. As an IT Helpdesk Engineer, you will play a vital role in supporting Tamara’s technology environment, ensuring team members have a seamless and secure experience across hardware, software, and collaboration tools. You will be the go‑to person for resolving technical issues, managing assets, and supporting new technology rollouts—contributing to a scalable and secure IT infrastructure. You are a problem solver, empathetic communicator, and team player who thrives in a fast‑moving environment. You bring a hands‑on approach to IT support while building strong foundations for a growing team in Egypt. You are also excited by the possibilities of AI in IT support—automating common troubleshooting steps and improving response times and self‑service capabilities using tools like ChatGPT, Google Gemini, and other AI‑powered assistants. You constantly explore how AI can improve day‑to‑day IT operations and reduce manual workloads.
Your responsibilities
Set up new hire computers and ensure appropriate systems access is available by their الأول day.
Provide general helpdesk support for all الشركة systems, including laptops, Google Workspace, Slack, video conferencing tools, and networked printers.
Manage and support virtual and physical conferencing setups (webcams, headsets, conference phones) and virtual meeting platforms (Google Meet, Zoom, MS Teams).
Administer enterprise software and productivity tools, including user creation, access control, and identity management.
Maintain IT hardware inventory and manage the procurement process of tech equipment.
Lead IT onboarding sessions for new employees to ensure a smooth tech start.
Implement and optimize IT systems and processes with a focus on operational efficiency and data security.
Drive the rollout and implementation of new tools, systems, and technologies.
Manage vendor relationships, oversee licensing needs and ensure efficient usage.
Document all IT‑related activities and build internal knowledge bases and guides.
Your Expertise
2–4 years of IT helpdesk or IT support experience.
Experience supporting Google Workspace, Slack, and standard business software applications.
Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.
Working knowledge of identity and access management best practices.
Prior experience in IT hardware asset management and procurement.
Ability to manage onboarding/offboarding processes efficiently.
Comfortable working in both in‑person and remote support scenarios.
Strong communication skills and a proactive, customer‑focused mindset.
Experience documenting IT processes and building help guides is a plus.
All qualified individuals are encouraged to apply. #J-18808-Ljbffr
معلومات الوظيفة:
الشركة: Tamara
المنصب: IT Helpdesk Engineer Riyadh, المملكة العربية السعودية
مكان العمل: Riyadh
الدولة: SA
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة IT Helpdesk Engineer Riyadh, المملكة العربية السعودية at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا
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