Senior Specialist - Administration at Dallah Health

المنصب Senior Specialist - Administration
نُشر في 20 Aug 2026
انتهت الصلاحية 19 Sep 2026
الشركة Dallah Health
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Dallah Health لمنصب Senior Specialist - Administration. If the Senior Specialist - Administration الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Dallah Health لمنصب Senior Specialist - Administration أدناه تتوافق مع مؤهلاتك.

Responsibilities

Ensure work is performed based on approved policies, processes, procedures, and instructions.

Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement.

Ensure day-to-day activities are properly performed in line with policies and procedures.

Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner.

Design and implement patient engagement programs aligned with hospital strategy and patient experience goals.

Conduct advanced analysis of patient feedback and behavior to identify areas for improved communication and involvement.

Collaborate with clinical and support departments to co-create patient-centered processes and touchpoints.

Lead focus groups, advisory councils, and other patient involvement platforms to gather insights.

Support the development of educational materials and digital engagement content tailored to patient needs.

Monitor patient engagement KPIs and contribute to regular reporting for leadership.

Act as a liaison between patients and departments to ensure concerns and suggestions are addressed proactively.

Mentor junior staff and provide guidance on engagement tools, language, and patient interaction strategies.

Drive continuous improvement based on patient feedback, perception data, and best practices.

Ensure alignment with regulatory and accreditation standards related to patient rights and communication.

Key Contacts & Stakeholders
  • Operations and IT Teams
  • Clinical Departments (Nursing, Physicians)
  • Marketing and Communications
  • Quality and Patient Safety Teams
  • All staff
  • Patients and Families
  • Ministry of Health (MOH)
  • Benchmarking and performance analytics vendors
Qualifications

5-7 years of experience in patient engagement, experience, or healthcare communication.

Strong understanding of patient rights, engagement strategies, and experience measurement tools.

Familiarity with Saudi healthcare regulations and accreditation standards (e.g., CBAHI, JCI).

Bachelor's degree in Healthcare Administration, Communication, Psychology, or related field.

Skills
  • Excellent interpersonal and communication skills.
  • Strong project management and facilitation abilities.
  • Data analysis and insight generation from surveys or patient feedback.
  • Proficiency in tools such as Excel, PowerPoint, and patient experience platforms.
  • Fluency in English and Arabic is a plus.
Attitude & Core Values
  • Strong work ethic.
  • Dependability and responsibility.
  • Positive attitude.
  • Honesty and integrity.
  • Self-motivated.
  • Motivated to grow and learn.
  • Strong self-confidence.

معلومات الوظيفة:

  • الشركة: Dallah Health
  • المنصب: Senior Specialist - Administration
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Senior Specialist - Administration at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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