Duty Manager at RAFFLES

الوصف الوظيفي:

أحدث معلومات الوظائف من RAFFLES لمنصب Duty Manager. If the Duty Manager الشاغرة في Jeddah تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في RAFFLES لمنصب Duty Manager أدناه تتوافق مع مؤهلاتك.

We are seeking a highly skilled and Guest-focused Duty Manager to join our team in Jeddah, المملكة العربية السعودية. As a Duty Manager you will play a crucial role in ensuring smooth daily operations, maintaining high service standards and creating exceptional guest experiences in our hotel.

• Oversee and coordinate all aspects of hotel operations during assigned shifts.
• Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs.
• Manage and motivate team members to maintain high performance standards.
• Handle guest complaints and concerns professionally and efficiently.
• Coordinate with various departments to ensure seamless communication and service delivery.
• Implement and enforce hotel policies, procedures, and safety regulations.
• Monitor and maintain cleanliness and presentation standards throughout the property.
• Manage check in and check out processes, ensuring a smooth and welcoming experience for guests.
• Conduct regular inspections of public areas and guest rooms to maintain quality standards.
• Assist in training and developing staff to enhance their skills and knowledge.
• Handle emergency situations and make critical decisions when necessary.
• Prepare and submit daily reports on hotel operations and guest feedback.
• Collaborate with other managers to improve overall hotel performance and guest satisfaction.

• Diploma or Bachelor's degree in Hospitality Management or related field.
• Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role.
• Proven track record of delivering exceptional customer service and managing guest relations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel property management systems and Microsoft Office suite.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong problem solving skills and ability to make quick, effective decisions.
• Detail oriented with excellent organizational and multitasking abilities.
• Cultural sensitivity and understanding of local customs in المملكة العربية السعودية.
• Fluency in English; knowledge of Arabic is a plus.
• Familiarity with local regulations and hospitality standards in المملكة العربية السعودية.
• Ability to remain calm and professional under pressure.
• Commitment to maintaining high standards of cleanliness and presentation.
• Adaptability to changing situations and ability to work in a fast paced environment.

معلومات الوظيفة:

• الشركة: RAFFLES
• المنصب: Duty Manager
• مكان العمل: Jeddah
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Duty Manager at the office Jeddah أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.