Chief Concierge at AccorHotel

Job Description:

Latest job information from AccorHotel for the position of Chief Concierge. If the Chief Concierge vacancy in Jeddah matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at AccorHotel for the position of Chief Concierge below matches your qualifications.

We are seeking an exceptional Chief Concierge to lead our worldclass concierge team at our prestigious luxury hotel in Jeddah Saudi Arabia. As the head of our concierge department you will be responsible for ensuring our guests receive unparalleled service and unforgettable experiences during their stay.

• Oversee and manage all aspects of the concierge department including staff supervision training and performance evaluation
• Develop and implement innovative concierge services and programs to enhance guest experiences
• Provide personalized recommendations and arrange highend services for VIP guests including exclusive dining reservations luxury transportation and bespoke cultural experiences
• Foster a culture of excellence and continuous improvement within the concierge team
• Collaborate with other department heads to ensure seamless guest experiences across all touchpoints
• Manage and resolve complex guest inquiries and concerns with the utmost professionalism and empathy
• Maintain and expand a network of local and international contacts to provide exclusive experiences and services to guests
• Stay uptodate with the latest trends in luxury hospitality and implement best practices in concierge services
• Manage departmental budget and allocate resources effectively
• Ensure accurate and timely communication of guest preferences and requests across all shifts
• Act as an ambassador for the hotel representing it at industry events and maintaining relationships with key partners

• 710 years of experience in luxury hospitality with at least 3 years in a senior concierge role
• Bachelors degree in Hospitality Management or related field
• Les Clefs dOr certification strongly preferred
• Fluency in Arabic and English; additional languages are a significant advantage
• Exceptional leadership skills with a proven track record of managing and mentoring highperforming teams
• Outstanding communication and interpersonal skills with the ability to interact effectively with guests staff and partners at all levels
• Strong problemsolving abilities and meticulous attention to detail
• Advanced proficiency in hotel management software and conciergespecific tools
• Excellent organizational and time management skills with the ability to prioritize multiple tasks in a fastpaced environment
• Indepth knowledge of NAMEs attractions dining scene and cultural offerings as well as broader knowledge of luxury travel destinations worldwide
• Thorough understanding of luxury hospitality standards and practices with the commitment to exceeding guest expectations
• Proven ability to implement innovative concierge services and programs
• Experience in budget management and resource allocation
• Strong network of local and international contacts in the hospitality industry
• Ability to work flexible hours including evenings weekends and holidays
• Passion for delivering exceptional guest experiences and creating lasting memories
• Adaptability and resilience in handling highpressure situations and lastminute changes

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

Remote Work: No

Employment Type: Fulltime

Key Skills

Mold Remediation, Succession Planning, Employee Evaluation, Basic Math, Host / Hostess Experience, Restoration, Restoration Industry Experience, Water Damage Restoration, Emergency Management, Auto Restoration, Fire Restoration, Financial Report Interpretation

Vacancy: 1

Job Info:

• Company: AccorHotel
• Position: Chief Concierge
• Work Location: Jeddah
• Country: SA

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Chief Concierge at the office Jeddah above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.