Director of Business Services at Humain

الوصف الوظيفي:

أحدث معلومات الوظائف من Humain لمنصب Director of Business Services. If the Director of Business Services الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Humain لمنصب Director of Business Services أدناه تتوافق مع مؤهلاتك.

HUMAIN, a PIF الشركة, is a global artificial intelligence الشركة delivering full-stack AI capabilities across four core areas - التالي-generation data centers, hyper-performance infrastructure & cloud platforms, advanced AI Models, including the world's most advanced Arabic LLMs built in the Arab world, and transformative AI Solutions that combine deep sector insight with real-world execution.

HUMAIN's end-to-end model serves both public and private sector organizations, unlocking exponential value across all industries, driving transformation and strengthening capabilities through human-AI synergies. With a growing portfolio of sector-specific AI products and a core mission to drive IP leadership and talent supremacy world-wide, HUMAIN is engineered for global competitiveness and national distinction.

The Role

Own and scale HUMAIN's service delivery model - the retained organization, BPO partnerships, and standards that deliver quality and efficiency at scale, increasingly AI-native.

What you'll do:

• Service model & retained org - architect the end-to-end model across the retained organization and BPO partners.
• Partner governance - own BPO partner governance, SLAs, and the commercial and performance relationship.
• Service catalogue & standards - own the service catalogue, SLAs, and quality governance.
• AI-native service delivery - deploy AI agents across delivery to raise quality and efficiency.
• Continuous improvement - drive cost and quality improvement in partnership with Process Excellence.
• Build & lead - operate as a player coach, building and scaling the team over time.

What success looks like:

الأول 90 days: a clear, governed service model across retained teams and partners, with standards and SLAs operating with discipline.

By 6-12 months: consistent SLA and quality performance, measurable cost and quality improvement, and AI-native delivery raising capacity.

What you'll bring:

• 10+ years in service delivery or operations at a scaling الشركة - tech / AI / digital preferred.
• Stood up or run a retained + BPO service delivery model end to end, at scale.
• Service model design, SLA and quality governance, and partner management expertise.
• A continuous improvement track record with measurable cost and quality gains.
• Demonstrable experience applying AI within service delivery.
• Bachelor's required; MBA / advanced degree a plus. English mandatory; Arabic a plus.

Who thrives at HUMAIN:

• AI-الأول - Defaults to AI to multiply output and rethink the work.
• Ownership - End-to-end accountability; bias to action over perfection.
• Builder - Thrives in ambiguity; creates structure from zero.
• Rigor - Operational discipline and high standards, consistently.
• Orchestrator - Drives outcomes through others, across functions.

Ready to build what's التالي?

This is where your potential meets the work shaping the future of AI. Join HUMAIN, contribute to real projects from day one, and grow alongside with the people building the AI era. Apply now.

معلومات الوظيفة:

• الشركة: Humain
• المنصب: Director of Business Services
• مكان العمل: المملكة العربية السعودية
• الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Director of Business Services at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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