أحدث معلومات الوظائف من LVMH Group لمنصب Workplace Technology Associate. If the Workplace Technology Associate الشاغرة في Jeddah تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في LVMH Group لمنصب Workplace Technology Associate أدناه تتوافق مع مؤهلاتك.
The Workplace technology associate is responsible for managing:
The remote and in-field support for stores and HQ end-user’s environment, hardware renewal, replacement, and upgrades.
The onboarding of the new joiner, the offboarding of the leavers and the move
The procurement management: suppliers listing, indirect purchasing management as per the Sephora policy.
The continuous hardware stock availability and tracking.
You will excel and enjoy this role if you are ready to actively handle the following missions:
WPT technology associate – relational
Have a good relationship/interpersonal, rigorous, and service oriented,
Relationship management with the EME cyber security team,
Relationship management with external vendors,
Relationship management with EME EUX team.
WPT technology associate – organizational
Follow all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner, in line with LVMH group and Sephora global rules and policies,
Set up dashboards, metrics and measure the QoS of external partners,
Follow up the SLA/SLO and apply penalties when needed.
WPT technology associate – operational
Good tech knowledge of Microsoft OS and iOS, Microsoft GPO (scripting would be a Plus) to be able to support, review and synthesize technical issues for L3 teams,
Valuable experience with Device Management (tools like Workspace One, Ivanti. Or equivalent),
Analytical skills to troubleshoot incidents and to elevate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner.
Capability of synthetically report about incidents (concise and precise) to facilitate final resolution of central teams when required,
Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices,
Knowledge on HW supply and expense management in accordance with the indirect purchasing policy,
Significant knowledge of End-User remote, shops In-field and remote Support in an heterogenous environment (Apple and Windows):
Analyze, install, and configure new personal computer systems, including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software, and hardware.
Working on escalated Incidents from the IT Service Desk, using Workspace One and Ivanti, monitor and upgrade existing workstations.
Assist and instruct on the use of computer equipment, software, and manuals.
Understand internal/external customer technologies and problem resolution techniques.
Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution.
Provide end users 1st level support for all applications.
Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application support
Work with the Technical Service Team for troubleshooting network and server related incidents
IT Asset Administration and Maintenance:
Perform routine tasks to maintain computer equipment, their peripherals, and data backups,
Follow up on the daily performance of computer systems to verify correct operations and detect errors,
Configure, install, and test computer hardware, networking software and operating system software,
Recommend improvements or upgrades and prepare evaluations of software, hardware and troubleshoot problems,
Perform routine network start up and shutdown procedures and maintain control records,
Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure,
Rely on instructions and pre-established guidelines to perform the functions of the job,
Participate in relevant projects and community activities as and when needed.
Do not hesitate to apply if you have:
Understanding of Retail and distribution activities, related processes, and IT ecosystems. You’re able to understand how they work together. You’re able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities,
Be Self-starter, ability to take a topic and drive it to deliver business value,
Having the capability to work as a reliable IT business partner, rather than just a technical support function and delighting our end users,
Endowed with a very strong general IT knowledge, and high competences in systems, security, and network,
Have “Hands-on” and ability to operationally contribute to the success of the projects,
Being problem solving oriented,
Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise,
Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains in KSA.
Have effective communication with various stakeholders at EME level, including IT and business,
Be “end-users" and "service quality" oriented,
Be comfortable with matrix organization
Here, you will find: Community. Culture of empowerment. Work that brings fulfillment
From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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معلومات الوظيفة:
الشركة: LVMH Group
المنصب: Workplace Technology Associate
مكان العمل: Jeddah
الدولة: SA
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Workplace Technology Associate at the office Jeddah أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
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