الرئيسية » Application Operations Director

Application Operations Director at zakat, tax and customs authority

المنصب Application Operations Director
نُشر في 21 Jul 2026
انتهت الصلاحية 20 Aug 2026
الشركة zakat, tax and customs authority
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من zakat, tax and customs authority لمنصب Application Operations Director. If the Application Operations Director الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في zakat, tax and customs authority لمنصب Application Operations Director أدناه تتوافق مع مؤهلاتك.

Purpose of Job

The job holder is responsible for ensuring the proper management, operation and maintenance of ZATCA's IT applications in order to ensure they are constantly available and high performing for end users within agreed quality and timeframes.

Job Details

Strategy and Planning
  • Contribute to the development of IT Operations business plan ensuring alignment with ZATCA strategy
  • Develop the operational plan for Application Operations in line with IT Operations business plan and IT & Digitization strategic plan
  • Implement plans and provide input to enable achievement of Application Operations goals that support ZATCA's overall strategic plans
Budget Management
  • Discuss Application Operations budgeting requirements with top management and provide input to the budgeting process
  • Ensure effective utilization of Application Operations budget, and report accurately on progress made and challenges encountered
  • Investigate and propose implementing initiatives that result in positive financial impact for Application Operations and mitigates financial and operational risks
Application Operations Management
  • Define IT application operations model in line with IT strategy to meet business requirements and objectives
  • Manage the operation of ZATCA IT applications ensuring best-in class operational performance
  • Ensure received incidents related to applications are properly handled and prioritized based on criticality, and recommend corrective actions to resolve issues in coordination with relevant stakeholders within the agreed SLAs
  • Manage production outages and escalations ensuring the correct stakeholders are involved to be able to drive resolution
  • Ensure proactive preventive maintenance activities are implemented on IT applications to enhance the availability of services
  • Validate the daily working plan of ZATCA IT applications
  • Review change requests related to IT applications and provide support during the implementation of the changes
  • Monitor IT applications health, safety and performance to minimize any potential damage and service outages
  • Recommend performance and hardware improvements, as well as resources optimization to achieve the IT applications objectives and KPIs
  • Ensure appropriate communication and reporting of the IT applications performance to all stakeholder
People Management
  • Participate in the identification and recruitment of key talent
  • Guide, mentor and support direct reports in order to execute duties according to set policies and processes
  • Develop individual performance objectives, provide necessary support, evaluate/appraise team and provide regular feedback on performance
  • Establish a high-performance working environment and promote ZATCA values
Education
  • Bachelor's degree in Computer Science, Information Technology, or equivalent is required
  • Master's degree in Information Technology Management, Computer Science, Business Administration, or equivalent is preferred

Experience

A minimum of 6 years of experience, with a preferred 3 years of experience in managerial level

Competencies
  • IT Operations Management - Advanced
  • Professionalism - Proficient
  • Collaboration and Communication - Proficient
  • Operational Excellence - Proficient
  • IT Compliance - Advanced
  • Database Design and Operations - Advanced
  • Develop Teams - Proficient
  • Information Systems Knowledge - Advanced
  • Leading by Example - Proficient
  • Infrastructure Management - Advanced
  • Strategic Thinking - Developing
  • Results Oriented - Proficient
  • Customer Focus - Proficient
  • Solving IT Incidents and Problems - Advanced
  • Enablement of Change and Innovation - Proficient

معلومات الوظيفة:

  • الشركة: zakat, tax and customs authority
  • المنصب: Application Operations Director
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Application Operations Director at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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