Senior O&M Systems Infrastructure Engineer

Job Description

• Manage and deliver the installation and configuration of network security architectures.
• Provide remote and on-site support to our customers inside/outside Egypt.
• Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
• Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
• Track, document and record precisely all technical issues and resolutions for future references.
• Maintain LAN, WAN and architecture of the server as per the business policy.
• Resolve the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats.
• Generate and maintain the virtual private network, Firewall, web protocols
• Carry out investigations of security breach alert and report findings of security analysis.
• Monitor web security gateways, perimeter security, network access controls and end point security.
• Manage communications with third party vendors, Customer contacts and other IT teams.
• Maintain routers and switches and generate status reports of hardware and software products as per the designated polici
• Prepare and submit weekly and monthly progress reports to the Networks team leader to clarify the current status and progress of assigned tas
• Escalates customer satisfaction problems and complex issued to
• Network Team Leader, Technical Project Services, if necessary.
• Drives the planning, design, implementation, organization, and operation of the companys data communications network.
• Analyses the needs of departments and establishes priorities for network design and implementation to develop new and/or modify thecompanys networks and security.
• Prepare, compile and review the projects technical documentation with the details of the installation work and submits to team leader.

Personal Skills

• Strong Team Management Skills.
• Excellent communication, interpersonal and negotiation skills
• Excellent problem-solving skills
• Excellent presentation skills

Technical Skills

• Strong understanding of network protocols (TCP/IP, OSI model) and network infrastructure.
• Experience with network devices routers, switches, and network operating systems.
• Proficiency in network troubleshooting and problem-solving techniques.
• Knowledge of network security concepts and best practices.

- Staying up to date with the latest technologies and trends is essential- Certifications (CCNP Enterprise) is a must

• Experience in the Network monitoring tools

Job Details Job Location Jeddah , Saudi Arabia Company Industry System Integrator Company Type Employer (Private Sector) Job Role Engineering Job Division Giza Arabia

Preferred Candidate Career Level Mid Career Years of Experience Min: 4 Degree Bachelors degree