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Key Account Customer Care (Mega AC)

Bupa Arabia | Jubail | SA

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Bupa Arabia with the position of Key Account Customer Care (Mega AC) - Bupa Arabia which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Key Account Customer Care (Mega AC) - Bupa Arabia below matches your qualifications. Good Luck: D

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Job Description
  • Promote BA services by supporting members to utilize services (Tebtom, Rahatkom, Telemedicine, etc) and keep members engaged with company services.
  • Guide members on points of contact for queries and communication.
  • Update members on insurance coverage details, follow up cases, inquiries and responses with full support
  • Complete transactions and answering members inquiries on time by aligning with internal departments to reach excellent customer satisfaction
  • Manage assigned projects with Kaizen methodology to contribute in business improvement and enhancing customer experience
  • Add and delete members and update member information and coverage class as per group secretary request for the policy coverage
  • Validate documents, contact information and link members to CCHI for membership amendments and complete the missing documents in the upolad process.
  • Validate medical claims received by members and request for missing documents required for submission
  • Ensure that added members have received membership confirmation and follow up on pending claims.
  • Update members on pending claims and provider requests and justify rejections
  • Recover rejected pre-authorization requests and support to revise the rejected requests

Skills
  • Background in customer service in telecomunication, insurance, hospitals, banks or FMCG
  • Ablility to multitask and work under pressure
  • Commercial skills in combination with service mindset
  • Excellent follow up skills
  • Strong communication and negotiation skills


Information :

  • Company : Bupa Arabia
  • Position : Key Account Customer Care (Mega AC)
  • Location : Jubail
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Key Account Customer Care (Mega AC) job info - Bupa Arabia Jubail above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Key Account Customer Care (Mega AC) job info - Bupa Arabia Jubail in 2025-01-09 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-01-09

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