Product Specialist - Immunology

Position: Product Specialist - Immunology

Position Type: Full-Time

Location: Western Zone Jeddah City, Field-based

Johnson & Johnson

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. Its a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary Of the Job

The main task of a Product Specialist is to represent J&J Innovative Medicine in front of healthcare professionals making sure J&J Innovative Medicine products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations. PS promotes registered Innovative Medicine (IM) products within registered indications in order to increase IM product access in collaboration with other functions. This takes place by detailing IM products value in order to serve more eligible patients.

Duties & Responsibilities

Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws.

This Is Achieved Through:

1. Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc…) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit.

2. Achieving market share target for the assigned territory.

3. Promote IMs image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings.

Maximizing J&J Innovative Medicines Access Reach Through

• Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.
• Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).
• Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.

Ensuring Execution Excellence Through

• Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.

Maintain updated knowledge of disease areas, products and competitors through:

• Achieving results in scientific quizzes organized by CVT according to the managers expectations. attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices. organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.

Compliance with set guidelines, policies and SOPs of J&J and of local regulation which includes:

• Local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies. pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints. Quality and compliance practices global fleet safety standard requirements. & local traffic laws

Main performance measures (Performance Goals):

• Self-discipline
• Result oriented
• Demonstrating leadership and Credo imperatives competence.

Qualifications

• Education: Graduate of Pharmacy.
• Experience: 0-2 Years.
• Digital knowledge is an advantage.
• Language: Written and spoken fluency in English & Arabic.
• Relocation availability.

Technical/Functional Skills Required:

• Should behave according to Credo and J&J leadership imperatives.
• Should be highly aware of all factors affecting his/her territory & accounts performance, reporting to his/her manager all information affecting business results.
• Should show a high sense of urgency and ability to act on business opportunities using his/her analytical skills and disciplined execution.
• Should show collaborative behavior and ability to work in a team contributing to his/her team business.
• Required to be competitive always striving to push his/her product to leadership position following compliance rules.
• Required to report information affecting J&J Innovative Medicines image or any misconduct by any internal or external stakeholder that might affect company image or performance.

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