الرئيسية » Foodhall Operations Manager

Foodhall Operations Manager at TGP International

المنصب Foodhall Operations Manager
نُشر في 12 Apr 2026
انتهت الصلاحية 12 May 2026
الشركة TGP International
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من TGP International لمنصب Foodhall Operations Manager. If the Foodhall Operations Manager الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في TGP International لمنصب Foodhall Operations Manager أدناه تتوافق مع مؤهلاتك.

The Food Hall Operations Manager is the senior operational leader for Seven Al Hamra Food Hall, responsible for the full on-site performance of the Food Hall across operations, tenant management, customer experience, safety, and financial delivery. Reporting to the TGP Food Hall Director, the OM ensures that all Food Hall strategies, brand standards, and commercial objectives are executed at site level. The role acts as the main interface between Head Office functions (Operations, Marketing, Finance, People, Health & Safety) and the on-site teams and tenants. The Operations Manager ensures the Food Hall operates as a world class hospitality destination, delivering strong financial results, regulatory compliance, and an outstanding guest experience.

Core Responsibilities
  • Site Leadership & Operations
    • Lead the full day to day operation of the Food Hall across front of house, kitchens, back of house, delivery, hosting, cashiering, and service areas.
    • Implement, manage, and continuously improve Standard Operating Procedures (SOPs) for all operational areas.
    • Ensure seamless coordination between tenants, service teams, and Head Office departments.
    • Act as the senior decision maker on site for all operational matters.
  • Guest Experience & CRM
    • Ensure consistent delivery of a world class guest experience across all touchpoints.
    • Establish and maintain strong customer relationships.
    • Oversee the day to day use and performance of the CRM system, ensuring feedback, complaints, and loyalty data are actively managed and acted upon.
  • Food Safety, Hygiene & Quality
    • Ensure full compliance with all food safety, hygiene, and Saudi regulatory standards.
    • Lead and delegate to the Food Safety & Quality Control Coordinator, Chief Steward, and Floor Managers to ensure effective monitoring and enforcement.
    • Ensure consistent food and beverage quality across all operators.
  • Maintenance, Facilities & Logistics
    • Ensure preventive and corrective maintenance is executed according to schedule and standards.
    • Oversee logistics, including staff accommodation standards, transportation, procurement, prep rooms, storage, and waste management systems.
    • Ensure the Food Hall is always safe, clean, and operationally ready.
  • Tenant & Commercial Management
    • Oversee and lead all tenant onboarding, operational management, and end of tenancy processes.
    • Monitor operator performance against contractual, quality, and service standards.
    • Build and maintain strong relationships with tenant leadership and brand owners.
  • Sales, Marketing & Business Growth
    • Execute site level sales and marketing plans developed by Head Office.
    • Support promotions, activations, and events to drive footfall and revenue.
    • Identify and lead local initiatives that improve commercial performance.
  • Financial Management
    • Own the Food Hall's on site financial performance, including revenue, cost control, and profitability.
    • Prepare, present, and manage the annual Food Hall budget.
    • Ensure financial discipline across all departments and tenant interfaces.
  • People & Performance Management
    • Lead, coach, and develop the Food Hall management and operational teams.
    • Ensure effective manpower planning, training, and performance management.
    • Drive engagement, accountability, and service culture.
  • Performance, KPIs & Reporting
    • Develop and continuously improve KPIs across all departments.
    • Track and report performance to the TGP Food Hall Director.
    • Lead corrective actions and improvement plans when targets are not met.
  • Stakeholder & Industry Relations
    • Represent Seven Al Hamra Food Hall in the market.
    • Maintain strong relationships with industry partners, operators' head offices, and key stakeholders.
Experience & Education
  • Minimum 10 years in a senior F&B or hospitality management role.
  • Proven experience managing multi operator environments (food halls, malls or large restaurant groups).
  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
Market & Industry Knowledge
  • Extensive knowledge of the Saudi hospitality and F&B market.
  • Strong network within the local and regional food & beverage industry.
Technical & Professional Skills
  • Advanced verbal and written English (Arabic preferred).
  • Strong financial, operational, and commercial acumen.
  • Advanced user of Microsoft Office, CRM, and ERP systems.
  • Strong understanding of Saudi food safety, labour, and licensing regulations.
Leadership & Personal Attributes
  • Excellent people leadership across multicultural teams.
  • Highly organized, decisive, and commercially driven.
  • Strong stakeholder management and negotiation skills.
  • Able to operate effectively in a high volume, fast paced environment.

This job description reflects key duties and responsibilities of the المنصب and is not to be interpreted as exhaustive.

معلومات الوظيفة:

  • الشركة: TGP International
  • المنصب: Foodhall Operations Manager
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Foodhall Operations Manager at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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