أحدث معلومات الوظائف من Schneider Electric لمنصب Contract Management- Senior Professional. If the Contract Management- Senior Professional الشاغرة في Riyadh تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.
يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Schneider Electric لمنصب Contract Management- Senior Professional أدناه تتوافق مع مؤهلاتك.
Main Mission
The Field Services Order & Planning Team Manager is responsible to ensure that customers orders are properly managed from booking to invoicing, including the scheduling of the service delivery, the control of the Gross Margin for flow business, and the renewal of recurring contracts.
All along this End-to-End process, the Order & Planning Team Manager is accountable to ensure best-in-class customers experience, interacting with them regularly, and to optimize execution workforce efficiency.
As a manager, she/he should ensure competencies availability and renewal inside her/his team, work capacity, as well as people development.
Activities and areas of responsibility Prepare and dispatch the interventions
Ensure proper checking and booking of customers orders, engaging with sales if needed;
Ensure appropriate service and billing plans are properly set in ERP and bFS;
Ensure Work Orders are properly created, enriched and scheduled in bFS based on business priorities and best FSR availability;
Ensure proper proactive communication with customers and proper handover to FSR team.
Execute and invoice the services
Manage the portfolio of upcoming orders;
Monitor the smooth execution of each Work Order and/or contract, ensuring high level of customer satisfaction and optimized Gross Margin, leveraging Change Orders when required;
Join weekly Short Interval Management cycle 3 meetings, addressing roadblocks and improving performances from dashboard (like reducing deviations and overtime, optimizing utilization rate );
Ensure good coordination within his/her team (order managers, planners, service plan managers ) and with other teams (tendering, sales, execution, projects, logistics, finance );
Support Sales & Operations Planning by preparing data in Master Planning Tool.
Maintain close relationship with biggest customers and explore new business opportunities
Manage the team
Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic
Track and implement ambitious People engagement action plan to ensure highest employee satisfaction at work and psychological safe working environment
Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it (Competency Review, SPS )
Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability within the team.
Main interactions
Same team: Order managers, planners, service plan managers
Effective knowledge and expertise on the services being sold (SOW and Terms & Conditions )
Operational Leadership and good interpersonal relationship (collaborate, convince )
Standard/Quoted times implemented, as well as time deviations and change orders
Backlog burned and Gross Margin monitored
All job properly scheduled before dispatching FSR or subcontractors
Active participation to weekly SIM 3 with Ops director
Proactive communication with customers to ensure satisfaction and contract renewal
Good understanding of Field Services KPIs and Profit & Loss
Performance measurement (KPI'S)
Safety and cyber security KPI
CS&Q KPI: NSS (get failure support)
Productivity Kpis optimization (%Work orders scheduled, WO overdue, Utilization Rate, Overt time rate, WO time deviations/change orders, GM slippage, overdue payment overdue, renewal rate, contract growth)
People engagement and Attrition rate
Competencies improvement
Associate Degree with Field Services experience preferred
Managerial experience, English language
High commitment to the الشركة's vision and values
Excellent communication skills both verbal and written, with customer-oriented mindset
Excellent analytical skills and attention to details
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any المنصب with us. This المنصب will be نُشر في until filled.
Schneider Electric aspires to be the most inclusive and caring الشركة in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a الشركة and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
معلومات الوظيفة:
الشركة: Schneider Electric
المنصب: Contract Management- Senior Professional
مكان العمل: Riyadh
الدولة: SA
كيفية تقديم الطلب:
بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Contract Management- Senior Professional at the office Riyadh أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.
انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا
الصفحة الرئيسية.
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