Head Butler at Raffles Hotels & Resorts

المنصب Head Butler
نُشر في 16 Jul 2026
انتهت الصلاحية 15 Aug 2026
الشركة Raffles Hotels & Resorts
الموقع Makkah | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Raffles Hotels & Resorts لمنصب Head Butler. If the Head Butler الشاغرة في Makkah تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Raffles Hotels & Resorts لمنصب Head Butler أدناه تتوافق مع مؤهلاتك.

Job Description
  • Supervising the daily operations of the Butler Services and ensuring smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards.
  • Responsible for managing the shift and ensuring the Butler related services are provided to guests in accordance to set service standards.
  • Assist management in coaching and developing butlers to ensure competence performance and succession objectives are met.
  • Familiar with the set up and functionality of all equipment in the Suites.
  • Manage in a hands on manner the daily operation of the Butler Department.
  • Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
  • Exhibit exceptional customer service at all times to both guests and fellow employees when communicating instruction, information or advice ensuring the information is received in a timely manner and understood.
  • Assist the Duty Manager in efficiently managing the shift according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.
  • Prepare, administer and compile reports as required in an accurate and timely manner.
  • Liaise with other departments on daily operation's needs.
  • Handle guest enquiry in a courteous and efficient manner and report guest complaints or problem to Duty Manager or Butler Services Manager if no immediate solution can be found and assure proper and complete follow up with guests.
  • Collecting and updating guest personal information, preferences, practices, and hobbies to ensure guest has a detailed and accurate guest history database.
Qualifications
  • Previous leadership experience required.
  • Computer literate in Microsoft Window applications preferred.
  • University/College degree in a related discipline an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem solving abilities.
  • Highly responsible & reliable.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
Our Commitment To Diversity & Inclusion

We are an inclusive الشركة and our ambition is to attract, recruit and promote diverse talent.

معلومات الوظيفة:

  • الشركة: Raffles Hotels & Resorts
  • المنصب: Head Butler
  • مكان العمل: Makkah
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Head Butler at the office Makkah أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

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