Business Analyst at Datamatics Technologies

المنصب Business Analyst
نُشر في 25 Feb 2026
انتهت الصلاحية 27 Mar 2026
الشركة Datamatics Technologies
الموقع المملكة العربية السعودية | SA
نوع الوظيفة Full Time

الوصف الوظيفي:

أحدث معلومات الوظائف من Datamatics Technologies لمنصب Business Analyst. If the Business Analyst الشاغرة في المملكة العربية السعودية تتوافق مع مؤهلاتك، يرجى تقديم أحدث طلب أو سيرة ذاتية مباشرة من خلال بوابة وظائف Jobkos المحدثة.

يرجى ملاحظة أن التقديم على وظيفة قد لا يكون سهلاً دائماً، حيث يجب على المرشحين الجدد استيفاء مؤهلات ومتطلبات معينة تحددها الشركة. نأمل أن تكون الفرصة المهنية في Datamatics Technologies لمنصب Business Analyst أدناه تتوافق مع مؤهلاتك.

Business Analyst – ServiceNow
الموقع: Riyadh, المملكة العربية السعودية
Experience: 5+ Years
We are looking for a skilled Business Analyst with hands-on experience working on ServiceNow implementations and enhancements. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that requirements are clearly captured, documented, and translated into effective ServiceNow solutions. The role requires strong analytical thinking, excellent communication skills, and the ability to understand complex business processes and convert them into structured workflows within the platform.
The Business Analyst will be responsible for engaging with stakeholders across departments to understand current processes, challenges, and business objectives. The candidate will facilitate workshops, discovery sessions, and requirement gathering meetings to identify improvement opportunities and automation possibilities within ServiceNow. They will also play a key role in defining project scope, documenting functional specifications, and ensuring alignment between business expectations and technical delivery.
Throughout the project lifecycle, the Business Analyst will work closely with developers, architects, and QA teams to ensure smooth execution of projects using Agile or Waterfall methodologies. The candidate will support testing, validation, and user acceptance activities while ensuring all requirements are properly implemented. Additionally, the role requires continuous evaluation of business processes and recommending improvements to enhance efficiency and service delivery through the ServiceNow platform.
Key Responsibilities
Gather, analyze, and document business and functional requirements
Conduct stakeholder meetings, workshops, and discovery sessions
Translate business needs into clear functional and technical specifications
Prepare documentation including BRD, FRD, user stories, and process flows
Work closely with ServiceNow developers to design suitable solutions
Support Agile ceremonies such as sprint planning, backlog grooming, and retrospectives
Ensure requirements traceability throughout the project lifecycle
Collaborate with QA teams to define test cases and validate solutions
Participate in User Acceptance Testing (UAT) and obtain business sign-off
Identify opportunities for process automation and optimization using ServiceNow
Ensure alignment of solutions with organizational goals and best practices
Assist in change management, documentation updates, and training materials
Required Skills & Experience
Minimum 5+ years of experience as a Business Analyst
Proven experience working on ServiceNow projects or implementations
Strong understanding of requirement gathering and documentation techniques
Experience creating BRDs, FRDs, User Stories, and workflow diagrams
Knowledge of Agile and Waterfall methodologies
Strong stakeholder management and communication skills
Experience in process mapping, gap analysis, and solution design
Ability to coordinate with cross-functional teams and manage priorities
Preferred Qualifications
ServiceNow certifications (CSA, CIS, or related)
Experience working with ITSM, ITOM, HRSD, or enterprise workflow systems
Exposure to digital transformation or automation initiatives
Experience working in large enterprise or consulting environments
Ability to work in fast-paced, multicultural environments such as the Middle East market

معلومات الوظيفة:

  • الشركة: Datamatics Technologies
  • المنصب: Business Analyst
  • مكان العمل: المملكة العربية السعودية
  • الدولة: SA

كيفية تقديم الطلب:

بعد قراءة وفهم المعايير ومتطلبات الحد الأدنى من المؤهلات الموضحة في معلومات الوظيفة Business Analyst at the office المملكة العربية السعودية أعلاه، أكمل فوراً ملفات طلب الوظيفة مثل خطاب التقديم، السيرة الذاتية، نسخة من الشهادة الجامعية، كشف الدرجات، والملاحق الأخرى كما هو موضح أعلاه. أرسلها عبر رابط الصفحة التالية أدناه.

انتهت صلاحية هذا الإعلان الوظيفي (منذ أكثر من 30 يوماً).
يرجى البحث عن أحدث فرص العمل على موقعنا الصفحة الرئيسية.

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