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Hospital Delegate Services Mega (AC)

Bupa Arabia | Al Khobar | SA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Bupa Arabia with the position of Hospital Delegate Services Mega (AC) - Bupa Arabia which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Hospital Delegate Services Mega (AC) - Bupa Arabia below matches your qualifications. Good Luck: D

Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards....

Job Description

Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards


  • Follow up on all customer requests such as but not limited to admission, medication, lab, radiology, etc.

  • Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on it’s provider and proceed general queries with confidence at all times

  • Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.

  • Work effectively both individually and as part of a team to achieve both individual and department goals and objectives

  • Strive consistently to promote a positive team spirit

  • Contribute to the team positively

  • Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members at all times.

  • Ensure that the hospital is utilizing the swipe card and finger print machines in addition to the website and any of the technical services linked to our company .

  • Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff

  • Solve the customer comlaints without the need of further escalations

  • Ensure the proper follow up of the recovery plan

  • Ensure that the complaints are entered into the complaints system traker so as to take preventive actions

  • To establish excellent relationships with the providers insurance directors• To conduct regular visits to the frontliners at the point of service & to listen to their concerns and feedback

  • To co-ordinate with provider relation on a recognition mechanizm for the providers

  • To ensure that the image of the providers in front of the customers is strenghtened giving further booset to the partnership framework

  • To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.
Skills
  • Healthcare, customer service, front desk

  • Multi-cultural with interpersonal and communication skills, excellent planning

  • Commercial skills in combination with service focused mindset

Information :

  • Company : Bupa Arabia
  • Position : Hospital Delegate Services Mega (AC)
  • Location : Al Khobar
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Hospital Delegate Services Mega (AC) job info - Bupa Arabia Al Khobar above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Hospital Delegate Services Mega (AC) job info - Bupa Arabia Al Khobar in 05-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 05-05-2024

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