Services Specialist - Technical Support

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Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues....

Responsibilities, authorities and accountabilities

  • Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support – Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the “level” of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.
  • Works together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information.
  • Handles simple project processes. There are detailed guidelines for production and/or simple human interfaces requiring little technical knowledge. A framework of conditions is set.
  • Handles targeted clients. Contracts are predefined and a framework of conditions is set and followed.

Required Qualifications

  • Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).


Desired Characteristics

  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.
About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Information :

  • Company : Baker Hughes
  • Position : Services Specialist - Technical Support
  • Location : Riyadh
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Services Specialist - Technical Support job info - Baker Hughes Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Services Specialist - Technical Support job info - Baker Hughes Riyadh in 25-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 25-06-2024