SRJ - Corporate Services Manager (EO)

Job Description (Roles and Responsibilities)

The British Consulate General in Jeddah has a vacancy for a Corporate Services Manager (CSM) for a fixed-term contract for two (2) years.

The jobholder will be responsible for the daily management of corporate services in Jeddah, covering HR, finance, estates, and transport. In this fast-paced role, the jobholder will lead on the management of the office and residential Estate with support from the Corporate Services Team (CST). They will also facilitate procurement and contracts at Post with support from the Head of HR, Finance, Policy, and Compliance based in Riyadh.

Duties and responsibilities:

• Responsible for HR, Finance, Transport, Estates, and Maintenance at Post in line with Foreign, Commonwealth and Development Office (FCDO) rules, regulations, and guidelines, with guidance and support from the Director of Corporate Services (DCS) in Riyadh who has ultimate accountability for all areas.
• Ensure the estate is well maintained, including ensuring it meets Health & Safety (H&S) standards and is run efficiently and economically (i.e., securing value for money).
• Manage various existing/ new supplier relations to ensure value for money, quality, and timeliness of delivery.
• HR responsibility for all country based staff (CBS) at Post, including new starters.
• Coordinate the collation of VAT invoices with the Jeddah Corporate Services Team and provide additional information in a timely manner as requested by Riyadh Post VAT Officer.
• Manage the BCG building and the Estate of nine (9) villas and amenities.
• Close coordination between budget holding authorities in KSA Network for corporate, events, and visits.
• Cross-departmental work around key events as an operational lead.
• Work within a defined budget for repair and maintenance (R&M).
• Additional duties as requested by DCS and the Consul General.

The jobholder will manage staff in: Corporate Services (x3), Transport (x4), and Technical Works (x3).

The above list is not exhaustive, and the jobholder will be required to be flexible as specific responsibilities could change in the future and this would be at the discretion of the line manager. The job description may be reviewed to meet changes in business needs. The jobholder may also take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis.

Key behaviours required:

• Managing a Quality Service - Deliver service objectives with professional excellence, expertise, and efficiency, taking account of diverse customer needs.
• Delivering at Pace - Take responsibility for delivering timely and quality results with focus and drive.
• Changing and Improving - Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
• Communicating and Influencing - Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.

Eligibility:

• The successful candidate must be able to secure a local residence and work permit in Saudi (iqama) OR already have the right to work and reside in Saudi.
• The British Consulate General provides visa sponsorship. The successful candidate will be required to transfer their visa under the Consulate Generals sponsorship.

Essential qualifications, skills and experience

• Previous experience in a similar role, including managing budgets and resources and HR provision.
• Experience of leading, managing and delivering through a team, responding to demands of a wide range of stakeholders and servicing them accordingly.
• Understanding of customers and delivering excellent service.
• Excellent organisational ability, with proven ability to manage, plan, and prioritise tasks and workload; and a proactive approach to problem solving.
• Ability to manage resources, including own time and tasking, and use initiative.
• Flexible, resilient, decisive, and calm under pressure. With a proven track record of delivering results to a high standard within tight deadlines.
• Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages confidently, clearly, and concisely, both orally and in written communication.
• Strong IT skills and literacy in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).

Desirable qualifications, skills and experience

• Familiarity with Oracle-based applications for finance and procurement (including Hyperion and OBIEE).
• Holds a relevant finance/ accounting (ACCA, CIMA, CFA, etc.) or business qualification, or is currently pursuing one.
• Familiarity with UK government/ public sector processes and policies on financial and budget management.
• Experience of working in the GCC and/ or wider Middle East region.
• Arabic language skills.

Required behaviours Changing and Improving, Communicating and Influencing, Delivering at Pace, Managing a Quality Service Application deadline 5 June 2024 Grade Executive Officer (EO) Type of Position Full-time, Fixed Term Working hours per week 35 Duration of Post 24 months Region Middle East & North Africa Country/Territory Saudi Arabia Location (City) Jeddah Type of Post British Consulate General Number of vacancies 1 Salary Currency SAR Salary 12,070 Start Date 1 August 2024 Other benefits and conditions of employment

The Consulate General is a fantastic place to work with a real collegiate and supportive environment. Regular staff events are run such as all staff days (most recently a mangrove planting activity was conducted at KAEC), as well as other ad-hoc events (self-defence training, carbon literacy training, etc.) and Consulate-wide events (such as the annual King’s Birthday Party). Staff also have the opportunity to use the Consulate’s facilities, such as swimming pool, gym, and squash court.

The Consulate General aims to offer an attractive working environment and remuneration package for this role.

Monthly salary details:

• Base Salary - SAR 9,256
• Housing Allowance - SAR 2,314 (subject to eligibility)*
• Travel Allowance - SAR 500 (subject to eligibility)*
• Total - SAR 12,070

• Allowances are not payable to staff who receive official provision for such expenditure in some other form. Spouses/ Dependents of UKBS officers working at the Embassy/ Consulate General are not eligible to Housing or Travel Allowance.

No accommodation nor relocation expenses are payable in connection with this position.

This position is full-time, based on 35 hours per week. Normal working hours for the Embassy/ Consulate General are from 08:00 to 15:00 from Sunday to Thursday, with core working hours from 10:00-15:00. Core working hours is the period of the day that employees are required to be at work. The working day outside of the core hours is a flexible period, which allows employees to choose when they work, subject to operational needs.

The jobholder will be required to be flexible in their approach to hours worked as these will be dictated by operational needs and may involve working out of hours (evening/ weekend). Flexible working arrangements may be considered based on operational requirements and agreement with the line manager, and in line with FCDO and Embassy/ Consulate General policies.

The successful candidate will be subject to a 90-day probationary period.

The successful candidate will be required to transfer their iqama under the Embassy’s/ Consulate General’s sponsorship.

Additional information

How to apply:

Interested candidates must include with their online application form

1) an updated Curriculum Vitae (CV);

2) a covering letter/ motivation essay stating how you meet the requirements of the role; and

3) specific examples, in the relevant sections of the online application form, of how you meet the key behaviours required.

Applications that do not include these information will not be considered.

The closing date for applications is at 23:55 KSA local time on 05 June 2024.

Applications received after the stated deadline will not be considered.

Internal candidates (i.e., those who are currently employed by the British Embassy Riyadh/ British Consulate General Jeddah) applying for this position should consider informing their current line manager upon submission of their application.

Due to the large number of applications we receive, only those shortlisted for the next step in the recruitment process will be contacted.

Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.

The recruitment process, including security clearance, is expected to take around 2-3 months. The security clearance process includes checks available in country and in the UK, dependant on the security level required for the role and the candidate’s profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

The British Consulate General Jeddah is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Consulate General is subject to Terms and Conditions of Service according to local Saudi Arabia employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.