Technical Support Engineer

### Job Description: Freelance Technical Support I.T. Specialist

**Position:** Freelance Technical Support I.T. Specialist

**Location:** On-site at Jeddah, Saudi Arabia

**Company:** 3PL Logistics

**Job Type:** Freelance

**About Us:**

3PL Logistics is seeking a dedicated and skilled Freelance Technical Support I.T. Specialist to assist with current issues involving Hostinger and Gmail integration. We specialize in providing comprehensive logistics solutions and need an individual who is proficient in both front-end and back-end technologies to provide immediate and effective technical support.

**Responsibilities:**

- Diagnose and resolve technical issues related to Hostinger hosting services and Gmail integration.

- Provide technical support and troubleshooting for web hosting and email services.

- Collaborate with team members to identify and implement solutions for complex technical problems.

- Maintain and update documentation related to support issues and their resolutions.

- Develop and maintain front-end and back-end applications to support business operations.

- Ensure optimal performance and security of web applications and services.

- Assist in the deployment and configuration of servers and databases.

- Monitor and maintain system performance, including application uptime and network availability.

- Provide training and support to end-users on technical issues and best practices.

- Stay updated with the latest industry trends and technologies to continually improve service delivery.

**Requirements:**

- Proven experience in a technical support role, preferably with a focus on web hosting and email services.

- Strong knowledge of Hostinger hosting services and Gmail integration.

- Proficiency in front-end technologies: HTML, CSS, JavaScript, and frameworks such as React or Angular.

- Proficiency in back-end technologies: PHP, Node.js, Python, Ruby, or other server-side languages.

- Experience with databases such as MySQL, PostgreSQL, or MongoDB.

- Familiarity with server management and configuration, including Apache, Nginx, or similar web servers.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both written and verbal.

- Ability to work independently and as part of a team.

- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred but not required.

**Preferred Qualifications:**

- Experience with cloud services such as AWS, Azure, or Google Cloud Platform.

- Knowledge of DevOps practices and tools such as Docker, Kubernetes, Jenkins, etc.

- Familiarity with version control systems like Git.

- Previous experience working in a customer service or client-facing role.

**What We Offer:**

- Competitive freelance rate.

- Opportunity to work with a dynamic and innovative team.

- Potential for future freelance projects or long-term collaboration.

**How to Apply:**

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and skills to rafaeldelaconcha@gmail.com. Please include "Freelance Technical Support I.T. Specialist Application" in the subject line.

3PL Logistics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all freelancers.

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Feel free to modify this job description to better fit your specific needs and company culture.

Job Type: Temporary
Contract length: 5 days

Pay: ﷼500.00 - ﷼700.00 per week

Ability to commute/relocate:

• Jeddah: Reliably commute or planning to relocate before starting work (Preferred)