Operations Manager

We are B2B digital platform in the Kingdom of Saudi Arabia, is transforming the FMCG market by connecting independent retailers with suppliers through an innovative digital platform. Our mission is to streamline and enhance the efficiency of B2B transactions while empowering retailers with access to a wide range of suppliers and cutting-edge fintech services. We are seeking a dynamic and experienced Operations Manager to join our team and play a key role in optimizing our operational processes.

Job Summary:

As an Operations Manager, you will be responsible for overseeing and improving the day-to-day operational activities of the company. Your strategic mindset, organizational skills, and leadership abilities will be instrumental in driving operational excellence, enhancing efficiency, and ensuring a seamless experience for our platform users. This role provides a unique opportunity to contribute to the success of a pioneering venture that is reshaping the landscape of B2B retail in Saudi Arabia.

Responsibilities:

• Process Optimization: Identify opportunities for process improvement and implement efficient workflows to enhance overall operational effectiveness.
• Supply Chain Management: Collaborate with suppliers, logistics partners, and internal teams to optimize the supply chain, ensuring timely and accurate delivery of products to retailers.
• Quality Control: Establish and enforce quality control standards to guarantee the consistency and reliability of products and services offered through the platform.
• Team Leadership: Lead and motivate a high-performing operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Inventory Management: Develop and implement strategies for effective inventory management, minimizing stockouts and excess inventory while maximizing turnover.
• Vendor Relations: Cultivate strong relationships with suppliers and vendors to ensure smooth collaboration and negotiate favorable terms for the benefit of the company.
• Compliance: Ensure compliance with relevant regulations, industry standards, and company policies in all operational activities.
• Data Analysis: Utilize data analytics to monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency.
• Customer Experience: Collaborate with customer support teams to address operational issues promptly, ensuring a positive experience for retailers and suppliers using the platform.

Requirements:

• Educational Background: A Bachelors degree in Operations Management, Business Administration, or a related field is essential. Holding a Masters degree or relevant certifications is considered a plus.
• Experience: Proven experience in operations management, preferably within a B2B or e-commerce environment, is crucial. Previous experience in the retail industry is advantageous.
• Leadership Skills: Demonstrated strong leadership and people management skills are required, coupled with the ability to inspire and lead a diverse team effectively.
• Analytical Skills: Possession of excellent analytical and problem-solving skills is a must, including proficiency in data-driven decision-making. Familiarity with data visualization tools and advanced Excel capabilities will be highly beneficial.
• Communication: Effective communication skills are essential, including the ability to convey complex ideas clearly to different stakeholders.
• Adaptability: The ability to thrive in a dynamic and fast-paced startup environment, showcasing flexibility and resilience, is a key requirement.
• Technical Skills: Proficiency in data visualization tools (e.g., Tableau, Power BI) and advanced Excel skills are highly desirable, adding value to the analytical capabilities of the role.
• Language Skills: Fluency in both Arabic and English is required to effectively communicate within the diverse team and engage with stakeholders.

Job Type: Full-time

Salary: ﷼10,000.00 - ﷼14,000.00 per month

Application Question(s):

• Are you fluent in Arabic?
• Are you fluent in English?
• The job location is in the Jeddah area. Do you agree to this?

Ability to Relocate:

• Jeddah: Relocate before starting work (Required)

Expected Start Date: 04/03/2024