Call Center Agent

Allianz Partners | Riyadh | SA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Allianz Partners with the position of Call Center Agent - Allianz Partners which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Center Agent - Allianz Partners below matches your qualifications. Good Luck: D

To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken....

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the companys services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call Centre - Supervisor/Manager accordingly. Build a customer oriented focus in the Call Centre by providing quality actions and resolutions to their concerns and queries.
  • Builds a customer oriented focus in the Call Centre by providing quality actions and resolutions to their concerns and queries.
  • Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.
  • Answers inbound calls as well as assist customers who have specific inquiries .
  • Builds customer’s interest in the services and products offered by the company.
  • Provides personalized customer service of the highest level .
  • Updates the existing databases with changes and the status of each customer/prospective customer .
  • Documents details of telephone conversation and actions take.
  • Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments besides the job related skills.
  • Analyzes the various parts of a problem properly and develop logical solutions.
  • Trains and nurtures junior Call Centre -Agent to maximize delivering quality calls and customer service
  • Diploma Degree in Business Administration or above.
  • New graduates or experience preferred in a Customer Service field or Insurance background.
  • Fluency in MS Office (Excel, Word, Outlook, PowerPoint).
  • Physically fit to carry out duties.

Job Level: Entry Level Location: Riyadh, SA Area of Expertise: Customer Services & Claims Unit: Allianz Partners Employing Entity: Nextcare Saudi Arabia Job Type: Full-Time Remote Job: 100% on-site Employment Type: Permanent ID: 46612 Position Cluster:

Information :

  • Company : Allianz Partners
  • Position : Call Center Agent
  • Location : Riyadh
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Center Agent job info - Allianz Partners Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Center Agent job info - Allianz Partners Riyadh in 02-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 02-05-2024

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