Quality & Operations Executive (KSA - Jeddah)

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Jeddah?

Come onboard and dedicate yourself to becoming #everydaybetter!

Take over a key role as a Quality and operations Executive in the Quality department, and be a part of this exciting adventure of never-ending growth and success.

Join us and just shine with us let’s become #everydaybetter, together!

What we expect from you:

• Supervising a team of service providers.
• Training service providers to professional standards.
• Creating and implementing on-demand service delivery processes.
• Ensuring compliance with Justlife standard operating procedures.
• Coordinating Quality of service delivery efforts between company and partners.
• Purchasing, procurement, and inventory management of materials and equipment.
• Coordinating with the finance department and headquarters to ensure accurate and timeous payment to suppliers and service providers.
• Monitoring of performance to maintain high operational and service standards.
• Proposing and leading initiatives and projects to drive performance improvement and operational excellence.

Who we are looking for:

• Bachelors degree from an accredited university. 1 to 3 years in a related role in quality and service.
• Experience in home service industry.
• Good knowledge of quality standards.
• Exceptional communication in English. (Hindi or Urdu is a plus)
• Efficient organizational skills.
• Data-driven decision-making mentality.
• Sound business judgment through analytical thinking.
• Experience with on-demand service platforms.
• Experience in Google Suite to perform basic formulas.
• Able to manage multiple projects at the same time.

PERKS OF BEING A PART of JUSTLIFE

No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:

We care about you

• Structured and predictable salary progression
• Flexible working hours and remote working depending on the job
• JustHoliday! One-day extra vacation on your birthday
• Team-building games, challenges, and activities!

We improve you

• Working with a great team and entrepreneurial spirit!
• Continuous learning with mentorship, coaching, on-the-job, and internal-external training
• Fast career growth
• Internal career opportunities

We recognize you

• JustHeroes Reward and Recognition Program
• Discounts and gifts vouchers
• Employee Referral Program

About Us:

At Justlife, we envision a life without any chores that keep you from doing what you really want to.

Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.

We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.

We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.

We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.

Join the tribe and let’s become #everydaybetter, together!

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